Privacy policy

Effective Date: August 14, 2026

This Privacy Policy explains how Dawson LLC, doing business as Dawson Watches (“Dawson Watches,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, purchase our products, communicate with us, or otherwise use our services.

Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Contact Information

Your name, email address, telephone number, billing address, and shipping address.

Order and Account Information

Products viewed or purchased, order history, returns, warranty claims, preferences, account details, and account credentials.

Payment and Transaction Information

Your payment method, billing details, transaction identifiers, and limited payment information supplied by our payment providers.

Payments are processed by third-party payment providers. We generally do not receive or store your complete payment-card number.

Device and Usage Information

Your IP address, browser, device identifiers, operating system, approximate location, referring website, pages viewed, and interactions with our website or emails.

Communications

Messages, reviews, survey responses, customer-service records, photographs, videos, and other information you submit to us.

Information From Other Sources

We may receive information from our ecommerce platform, payment processors, shipping carriers, fraud-prevention providers, analytics services, advertising partners, social networks, and publicly available sources.

How We Use Personal Information

We may use personal information to:

• Provide, personalize, maintain, and improve our website and services

• Process payments and fulfill and deliver orders

• Administer returns, refunds, exchanges, and warranty claims

• Create and maintain customer accounts

• Respond to questions and provide customer support

• Send order confirmations, tracking information, policy notices, and service updates

• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity

• Analyze website performance and understand how customers use our services

• Measure and improve our advertising

• Send promotional communications where permitted by law

• Comply with legal obligations and enforce our agreements

• Establish, exercise, or defend legal claims

• Support a financing, merger, acquisition, restructuring, or sale of business assets

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, software development kits, and similar technologies to:

• Operate our website

• Remember your preferences

• Maintain your shopping cart

• Process transactions

• Prevent fraud

• Measure website performance

• Analyze website traffic

• Personalize content

• Support advertising

Where required by law, we will request your consent before using non-essential cookies.

You can control or delete cookies through your browser settings. Blocking cookies may prevent certain website features from working correctly. If our website provides a cookie-preference or privacy-choice tool, you may use it to manage the available options.

How We Disclose Personal Information

We may disclose personal information to:

• Ecommerce, website-hosting, and technology providers

• Payment processors and financial institutions

• Warehouses, fulfillment providers, and shipping carriers

• Customer-service and communications providers

• Fraud-prevention and security providers

• Analytics and advertising partners

• Accountants, attorneys, insurers, and other professional advisers

• Business partners involved in a financing, restructuring, merger, acquisition, or sale

• Courts, regulators, government authorities, or law-enforcement agencies when required by law

• Other parties when necessary to protect our rights, customers, property, safety, or services

• Parties you direct us to disclose information to or otherwise authorize

We do not sell personal information to third parties for money. Certain advertising or analytics disclosures may, however, be considered a “sale,” “sharing,” or use for “targeted advertising” under some US state privacy laws.

Where applicable, you may opt out of those activities as described below.

Your Privacy Choices and Rights

You may unsubscribe from promotional emails by selecting the unsubscribe link in the message. We may continue sending non-promotional communications relating to your orders, account, security, or our ongoing business relationship.

Depending on your state of residence and subject to applicable exceptions, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of personal information

• Obtain a portable copy of certain information

• Opt out of certain sales, sharing, or targeted advertising

• Opt out of certain automated profiling

• Limit certain uses of sensitive personal information

• Appeal our refusal of a privacy request

• Exercise your rights without discriminatory treatment

To submit a request, email info@dawsonwatches.com with the subject line “Privacy Request” and describe the right you wish to exercise.

We may need to verify your identity before completing a request. Where permitted by law, an authorized agent may submit a request on your behalf, but we may require proof of authorization and identity verification.

If our website recognizes a legally valid browser-based opt-out preference signal, such as Global Privacy Control, we will process it as required by applicable law. You may also use any “Your Privacy Choices” or similar link displayed on our website.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to:

• Fulfill orders and provide customer support

• Administer returns and warranties

• Maintain business, accounting, and tax records

• Prevent fraud and maintain security

• Resolve disputes

• Enforce agreements

• Comply with legal obligations

Retention periods vary depending on the type of information, our relationship with you, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no storage or transmission method is completely secure. We cannot guarantee the absolute security of personal information.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, contact info@dawsonwatches.com so we can investigate and take appropriate action.

International Customers

Dawson Watches is based in the United States.

If you access our services from another country, your information may be transferred to, stored in, or processed in the United States and other countries where our service providers operate. Those countries may have privacy laws different from those in your country.

Where required, we use appropriate safeguards for international transfers. International customers may have additional privacy rights under applicable local laws.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment services, social networks, and other services.

These third parties operate under their own privacy policies. We are not responsible for their independent privacy or security practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will publish the revised policy and update its effective date. If required by law, we will provide additional notice or request consent.

Contact Us

For privacy questions or requests, contact:

Dawson Watches
30 N Gould Street, Suite R
Sheridan, Wyoming 82801, USA
Head office—not a retail storefront
Email: info@dawsonwatches.com
Phone: (307) 218-2382
Business Hours: Monday–Friday, 8:30 a.m.–5:00 p.m. MT